Refund Policy

At Starry Sage Flower Farm, we value transparency and fairness. Please review our refund and cancellation policy carefully before placing an order.

Bouquet & Flower Subscriptions

• All bouquet and flower subscription sales are final. Once an order is placed, subscriptions cannot be cancelled.

• Transfers are allowed. If you are unable to receive your subscription, you may transfer it to another recipient. Please notify us in writing with the new recipient’s details at least 15 days before the first pickup or delivery.

• Missed pickups or deliveries due to customer unavailability are non-refundable.

Limited Availability & Nature of Farming

Starry Sage Flower Farm is a small, seasonal farm with limited availability. Our products are grown outdoors and are subject to natural conditions.

In rare cases, inclement weather, pest pressure, disease, or other circumstances beyond our control may damage or reduce our crops. If this occurs and we are unable to fulfill your order as promised:

• We will make every reasonable effort to communicate promptly with you, and

• We will work with you to provide one of the following, at our discretion:

  • A comparable substitution,

  • A credit toward a future purchase, or

  • A prorated or full refund for the affected portion of your order.

How Refunds Are Issued

• Approved refunds will be issued to the original form of payment.

• Please allow [5–10] business days for refunds to process, depending on your payment provider.